awarded Southeast Asia's best Luxury Japanese Beverage E-Tailer 2023/2024
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Sommelier Concierge

Sakemama Concierge

Our Concierge Services are managed by a team of professionally trained sommeliers, passionate & knowledgeable & about the brands we represent.
Our passionate team of sommeliers will be delighted to offer bespoke recommendations.

Click on the Chat button & we'll be delighted to connect with you (Monday - Friday, 10am - 5pm).

Shipping & Delivery

When will I be receiving my orders?
You can expect next day deliveries for orders received by 5pm, Monday - Friday.
Should you require assistance with urgent orders, please contact us at 8333 9194 (Mon - Fri, 10am - 6pm).
Is Self-Collection or Pick-Up Possible?
Yes, Self-Collection is available from 1557 Keppel Road, #02-07 Singapore 089066

Please contact us 1 business day prior to have your purchases ready for pick-up, from 3pm the next day.

Sake Store & Care

Subscription

When will my Subscription Order be delivered?
All Subscription Orders will be delivered on either the 3rd Friday or Saturday of each month. Should that fall on a public holiday, the delivery will be made on the 3rd Thursday of the month.

For new subscribers, your box will be delivered on the following month.
Can I request to suspend my Subscription?
If you are subscribed to a monthly plan (charged on a monthly basis), you can pause your subscription & resume it when you return. This option is not available to those subscribed to a 6 or 12 months plan.

Please email your requests to: concierge@sakemama.com.sg
What are the benefits of subscribing?
The subscription benefits differ according to your chosen plan and subscription length.

All subscribers get:
• Brewers' Tasting Notes
• Members' Storewide Discount

Under the Classic Sake Plan, you get:
• 1 x Sake (720ml) that has not been publicly released on the SakeMama store
• Brewers' Tasting Notes
• Members' 10% Discount Storewide
• (6 or 12 Months Plan only) Free Sakemama Masu

Under the Premium Sake Plan, you get:
• 2 x Sake (720ml): includes
1 x Junmai Daiginjo OR Seasonal OR Back-Stage Vault Sake
• Brewers' Tasting Notes
• Members' 10% Discount Storewide
• Complimentary invites to Sake Workshops
• (6 or 12 Months Plan only) Free Sakemama Masu
Can I purchase the Sake/Beer in the subscription plans from the SakeMama online store?
The Sake/Beers included in the subscription plans are exclusive to the subscription box. Unfortunately, you will not be able to buy these Sake/Beers from the SakeMama Store.

Gift Wrapping Options